Shipping policy

Delivery

Hairshop delivers to approved destinations within South Africa, subject to courier availability and any delivery restrictions applicable to a particular location.

Delivery charges

Orders of R650 or more qualify for free standard delivery, subject to any applicable exclusions or surcharges communicated during checkout.

Orders below R650 will attract a delivery charge calculated or displayed during checkout. Certain remote, regional or outlying areas may attract an additional courier surcharge.

Dispatch

Where payment has been received and cleared before 13:00 on a business day, we will endeavour to dispatch the order on the same business day. Orders received or paid after 13:00, over weekends or on South African public holidays will ordinarily be processed on the next business day. Same-day dispatch is an operational target and is not a guarantee.

Delivery times

Standard delivery generally takes approximately 2-5 business days, depending on the delivery destination and courier service. Business days exclude Saturdays, Sundays and South African public holidays, and courier deliveries generally take place Monday to Friday during normal business hours.

Delivery times are estimates and may be affected by circumstances outside Hairshop’s reasonable control.